Privacy Policy Statement

At Deryonexara, we prioritize the privacy and security of your information. This policy outlines how we collect, store, and use data when you interact with our urban route guide services.

Information We Collect

We gather only the necessary details to provide and improve our services.

• Personal contact information such as email, name, or phone, provided when using our contact forms or guides.
• Site usage information through cookies or analytics to help us understand how users interact with our platform.
• Feedback and suggestions voluntarily submitted for route improvements or user support.
• Device and browser details automatically collected for optimizing your experience.

How We Use Information

Information collected supports platform functionality, safety, and ongoing improvement.

• To provide relevant route information and respond to user queries or requests.
• For improving navigation tools and enhancing content quality through aggregated insights.
• To communicate updates, route changes, or important notices regarding guides.
• To analyze service effectiveness and streamline technical performance.

Legal Basis for Processing

Our data processing complies with Malaysian laws and applicable data protection regulations.

Data is processed only for legitimate purposes related to providing city guide services and maintaining secure communication with users.

Information Sharing

We do not sell your personal information. Data may be shared for service provision or legal compliance only.

• Trusted service providers assisting with platform operations, subject to confidentiality agreements and limited to necessary use.
• Legal authorities when required by Malaysian law or regulation.
• Partners or contributors helping improve route content, but only with anonymized or aggregated data.

Data Security

We implement safety measures, both electronic and procedural, to safeguard personal information. Although we take precautions, no platform can guarantee total security. Should a data breach occur, we will promptly notify affected users and appropriate authorities per Malaysian law.

Your Rights

Users have clear rights regarding personal information shared with us.

• Request access to the information we store about you at any time.
• Ask for updates, corrections, or deletion of your details when appropriate.
• Object to or restrict certain uses of your personal data within legal limits.
• Withdraw consent for newsletter or marketing messages at any time.

Use of Cookies

Cookies enhance your browsing experience and support site analytics, but you may manage preferences at any time.

See Cookie Policy See Cookie Policy

Contact Us

If you have privacy concerns or questions, please reach out through the contact details below.

Policy Changes and Updates

We may update this privacy policy as our services evolve. Substantial changes will be communicated on our site with the most recent revision dates clearly displayed.